Do you provide after-sales service?

As a China sourcing agent for hardware tools,Falvrco will provide complete after-sales support for all our products.

 We solve problems, not excuses.

 Generally speaking, we will offer 12_ 36 months warranty against manufacturing defects, it depends on the detailed products.

The warranty covers quality and workmanship defects, not man-made damage or misuse.

If the product is broken / defective. Please send us photos or videos. We will confirm and provide solution: replacement, spare parts or repair guide.

 We also can supply spare parts at low cost or free within warranty period.

Maybe you will have a question: How to solve quality problems after arrival? Well, we will respond within 24 hours. We will check and take responsibility: resend, refund or compensate.

If you are looking for a reliable China sourcing agent for hardware, tools or machinery, we are your best choice.
Contact Falvrco now to discuss your sourcing needs!

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